1.) WHAT IS YOUR RETURN POLICY?

- All orders are covered by a 30-day warranty. Items will be accepted for a full refund if the item meets all of our return terms and conditions and the request is submitted within 30 days of receiving the package.

2.) CAN I TRACK MY PACKAGE?

- Yes, a tracking number will be emailed to you 5–7 days after the order is placed. If you do not receive a tracking number within the time frame below, please contact our helpful support team. Use the order tracker on our website to follow your order every step of the way.

3.) I RECEIVED THE WRONG ITEM, WHAT SHOULD I DO?

- We apologize for any inconvenience this may cause. We are happy to assist you immediately with a free replacement order. Please visit our customer service email to contact us.

4.) CAN I AMEND MY ORDER OR ADDRESS AFTER I HAVE PLACED IT?

- Unfortunately, once an order has been placed, it is very difficult to change your order or delivery address. We aim to provide you with the best possible products and service, so our warehouse will process orders within a few hours of receiving them. If a change is absolutely necessary, please contact us within a maximum of 6 hours of placing your order, and we will do our best to help.