Thank you for shopping at our online store for men’s shoes, clothing, and accessories. We understand that sometimes purchases may need to be returned or exchanged. Please read our return policy carefully to ensure a smooth and hassle-free experience.

1. Returns or exchanges are accepted within 30 days of the date of purchase.

2. Items must be in their original condition, unworn, unwashed, and with all original tags attached.

3. Shoes must be returned in their original shoebox.

4. Items purchased on sale or with a discount code are eligible for exchange or store credit only.

5. We do not offer refunds on shipping costs.

6. To initiate a return or exchange, please contact our customer service team at info@katiefortier.com with your order number and reason for return.

7. Once your return is approved, you will be provided with a return label and instructions on how to send back the item.

8. Once we receive your returned item, we will process your refund or exchange within 7-10 business days.

9. Refunds will be issued to the original payment method used for the purchase.

10. Please note that we do not accept returns on personalized or custom-made items.

If you have any questions or concerns about our return policy, please feel free to reach out to our customer service team. Thank you for shopping with us!